标准化翻译流程

专业翻译  用心服务 

我们严格遵守翻译流程的每一个环节，高效，严谨，务实。为客户提供最优质的翻译服务。

一、 客户下单

客户与我公司客服联系，说明翻译的内容，语种，完成时间，格式要求及注意事项，然后提交稿件及翻译中需要注意的各种文件资料。例如：公司名称的固定翻译等。也可以通过面谈、电话或电子邮件等方式，针对翻译项目和具体需求进行协商，最终签署翻译合同.

二、 项目分析

    接收到翻译稿件之后 ，项目负责人先审阅文本的内容、计算字数、分析记录客户提出的翻译要求，我们将在10分钟内做出估价。对稿件做完初步的分析之后，进行专业分类，以便选择译员.

三、 任务分配

翻译部对稿件所涉及的专业领域进行分析，统一专业词语的用法，根据客户需求，固定翻译原则并按行业公认用法进行翻译；然后选择议员成立专业的翻译项目小组.项目负责人协调，监控整个翻译进程，以确保翻译工作的质量、效率和语言风格及专业术语的一致性。并按时高质量地完成翻译服务。

四、 查阅资料

在确定好项目小组后，项目组长同组员一起分析稿件，统一术语，制定翻译计划。同时根据稿件的领域查阅行业资料，确定翻译语言风格及行业翻译规范。以确保专业的翻译服务。

五、 翻 译

在翻译期间，公司会随时跟踪翻译的质量及进程，并保持与客户的沟通，提出问题，分析问题，解决问题。客户可以随时提出翻译的意见及要求。议员将严格按照前期制定的翻译计划，统一的翻译术语及行业规范着手翻译，确保翻译质量并符合行业规范。

六、 双重审核

公司建立了严格的双重审核制度。即在翻译完成后，由专业行业翻译专家进行一审核对和二审核对，并对语言进行修饰，润色。以符合翻译的信达雅。准备.流畅.专业地反映项目翻译需求。

七、 再次校对

双重审核完成后，将由项目负责人再次核对，保证语言的流程，拼写的标准，语法符合要求.并及时提出问题，再与专家分析解决问题。保证质量高效 .

八、 编辑排版：

由编辑排版部门处理稿件中的文字格式、图片、表格等，保证稿件符合客户的排版要求。无论是简体还是繁体中文，我们均能按用户要求进行排版制作和进行一切印前处理。如果客户需求，我们也将提供印刷设计服务，全面一站式服务客户。

九、 质量分析
翻译与排版之后，项目负责人将最终核对，保证前期排版中的不出错并与前期翻译产品一致。

十、 交　稿
我们将通过客户要求的方式提交译件，对于大型项目我们也将提供免费的送件服务，为客户保密。

十一、       客户反馈

稿件提交后，客户对稿件进行审核。对客户反馈的意见我们将认真分析并按要求进行修改。所有修改将做好记录并保存，保证再次为客户服务的准确性。

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Translation Workflow and Quality Control

The work of translation demands the utmost in concentrated effort. The essential character of translation is to make an easy-to-understand work. Our certified translators, who have been working on translation for several years have already proven their expertise and we can guarantee that they produce reliable high-quality translations, use the proper technical terms and Trados or CAT tools. Our Quality Control Process is aimed at ensuring quality language translation services and begins the moment you contact us and carries through until even after we have delivered your translation to you. We are confident and honorable to provide you a high quality service.

Quality Control Process allows for several steps to ensure the best product and services.

1.  By nature, translations document need to be handled confidentially. We are more than willing to send and sign a Confidentiality Agreement with you to guarantee the utmost safety of your documents.

2.  As soon as we receive files from clients, the dedicated Project Manager will review your material first and record all information related to your requirements prior to beginning any work, e.g. formatting, layout and budget and so on.

3.  The Project Manager will assign the document to a group of person whose translation skills proven to be an expertise in areas your document involved. 

4.  The document is thoroughly checked and proof-read by a person who is fluent in both source and target languages. We ensure several rounds of proofreading and editing to ensure accuracy, good idiomatic language, and completeness and correct formatting. We provide document in Word, Excel or PowerPoint (or other editable formats) according to your requirements.

5.  We are equipped with latest Computer Aided Translation tools and can provide a fast and accurate terminology translation. We carefully analyze all texts and collect terminology into a database, which can be re-used with future translation projects.

6.  Before the document goes to the client in the final version, the Project Manager will check again and makes sure all of the above steps have been taken .

During and after the project we pay special attention to all translation requirements both from the Client and our translators and do our best to answer all questions and resolve ambiguities. Over the years we have gained a wealth of experience in managing multilingual projects.

Our pride lies in the superior talent of our experienced translators, efficient editors and competent content managers and proofreaders. This quality control process ensures that the final product has best quality and reads as if originally written in the target language. The translations that we provide to our clients meet international quality standards.

If you are not completely satisfied with a completed translation, we will fix it free of charge, until it meets your full satisfaction. If there are any issues or questions, pls contact us at 0086-755-25570059. We will deal with it until you are completely satisfied with the quality and accuracy of our translations.